Utilities have invested heavily in communications networks to support metering and grid operations. But what if that same infrastructure could deliver value beyond the meter?

Join industry experts as they explore how AMI communications networks are being leveraged to support connected safety applications that help protect workers, improve situational awareness, and strengthen operational response. Through real-world examples and deployment insights, attendees will learn how utilities can extend the value of existing network investments to support lone worker monitoring, emergency response, field visibility, and other critical safety initiatives.

This session will examine the technology, business considerations, and lessons learned involved in expanding AMI infrastructure beyond traditional metering use cases, while demonstrating how utilities can improve safety outcomes, enhance operational efficiency, and maximize the return on their communications investments.

Attendees will leave with practical insights into how connected safety solutions can become a natural extension of a utility's broader AMI and digital transformation strategy.

Reducing water loss isn’t a single technology decision, it’s a journey that requires the right foundation, informed tradeoffs, and lessons learned along the way. Many utilities still rely on customer reports or periodic surveys to identify leakage, making response largely reactive. This session focuses on how utilities are shifting toward a proactive water loss strategy by leveraging network data, analytics, and improved visibility into system behavior. Speakers will discuss how combining distribution system data—such as pressure trends, asset age, material, and failure history—enables earlier identification of emerging issues before they result in surface leaks or main breaks.

The future of the grid edge won't be defined by a single technology, vendor, or standard, but by how effectively the industry works together to make them interoperable.

Join representatives from GEISA, OMA, and Itron for a discussion on the evolving standards landscape and the collaboration required to advance grid edge interoperability. Explore how industry initiatives are working together to address utility needs, where progress is being made, and what challenges remain.

Learn how emerging standards can support scalable grid edge solutions, why cooperation across standards organizations is essential, and what utilities should consider as they plan for the next generation of grid modernization efforts.

The grid is becoming increasingly dynamic and complex, and utilities are at the forefront of this transformation. While some have established smart metering programs, others are embarking on grid edge and distributed intelligence by modernizing meter‑to‑cash and distribution operations. Whether driven by regulatory mandates or enabled by federal funding, building a defensible business case that supports a rate case is critical. This session shares utility perspectives from different stages of Grid Edge Intelligence (GEI) implementation, highlighting how open, interoperable, standards‑based platforms help meet regulatory requirements, prioritize high‑value use cases, operationalize benefits and reduce risk. Attendees will gain practical guidance on translating GEI value—such as improved reliability, decarbonization and customer outcomes—into actionable next steps that justify investment and support execution.

Delivering a UIQ AMI Head‑End System is complex under any conditions—but doing so alongside a major SAP S/4HANA CIS upgrade significantly heightens integration and delivery risk. Eversource is addressing this challenge by implementing a greenfield UIQ AMI integration framework designed to remain stable, scalable, and secure despite overlapping timelines, shared resources, and regulatory constraints.

This session highlights how Eversource advanced UIQ AMI integration blueprinting, design, and data governance while CIS SMEs remained focused on CIS delivery. Attendees will learn practical strategies such as reusable integration patterns, phased rollout of high‑risk interfaces, and early cross‑system dependency alignment. Eversource will also share lessons learned and early outcomes, including improved data quality, reduced manual workarounds, and more predictable delivery of UIQ AMI integration milestones.

Gas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing conHear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.

Fault prevention is at the heart of Advanced Grid Reliability—shifting utilities from reactive response to predictive maintenance. This session explores how high‑resolution half‑cycle voltage and current waveforms captured by 32 kHz and 4 kHz sensors enable early detection of fault precursors across overhead, underground and low‑voltage assets. Attendees will learn what’s new compared to traditional practices, the role of power quality in corrective maintenance and the operational path to preventative maintenance. The session also highlights wildfire POC results, showcasing how predictive fault detection reduces unplanned outages, improves SAIDI/SAIFI, rebalances TOTEX and helps utilities avoid outages before they occur.

Itron recently announced the ChoiceConnect Fixed Network End of Support timeline. With many years of support remaining, now is the time to begin planning your migration to the next generation of AMI solution. Join us as we discuss the migration paths forward for Water, Gas, and Electric utilities so that you can determine the strategy and timeline that works for you.

Deploying AMI is only the beginning. The real value comes from how utilities use the technology to improve operations, enhance customer service, and drive measurable business outcomes.

Join Gainesville Regional Utilities (GRU) as they share their modernization journey following the deployment of a unified AMI platform across electric, water, and gas operations. Learn how the utility navigated implementation challenges, streamlined business processes, and transformed AMI data into actionable insights across the organization.

The session will explore key lessons learned, operational and organizational changes required to maximize value, and the measurable benefits achieved in areas such as efficiency, customer engagement, system visibility, and financial performance. Attendees will also hear how GRU is leveraging its AMI investment as a foundation for future innovation and smarter utility operations.

Whether you're planning an AMI deployment, in the middle of an implementation, or looking to maximize the value of an existing system, this session will provide practical insights from a utility that is turning modernization goals into measurable results.

Puerto Rico's grid transformation is creating more than a modern AMI network. It's unlocking actionable intelligence across the distribution system. Join LUMA to learn how it is leveraging Itron's Advanced Grid Reliability and Customer Experience solutions to gain greater visibility into grid conditions, proactively address operational challenges, improve reliability, and enhance the customer experience. Hear lessons learned from one of the industry's largest grid modernization initiatives and discover how LUMA is turning grid-edge data into smarter operations, stronger grid performance, and measurable business value. 

Utilities are uncovering hidden revenue loss and improving safety by transforming how they detect, investigate and resolve non‑technical losses. In this customer-led session, hear real-world use cases regarding how utilities use Itron’s Revenue Assurance solution to proactively identify meter tampering, theft, inactive meter consumption and billing inaccuracies across residential and C&I accounts. Attendees will hear how advanced analytics and workflow-driven investigations help prioritize high‑value cases, reduce false positives, improve field efficiency and recover lost revenue—delivering measurable financial and operational results while strengthening system and public safety.

This session is dedicated to Itron’s Gen5 Riva solutions and products for utility customers. It provides a forum for open, collaborative discussions where customers can share key use cases, address operational challenges, and identify improvements and best practices for the Gen5 Riva endpoint. 

These conversations foster peer support across the utility community and offer valuable input that helps guide the evolution of Itron’s future products and solutions.

 Key Topics:

• Product Roadmap Update
• Open Discussion

Grid awareness is foundational to advanced grid reliability—enabling faster detection, smarter control and more resilient operations. This session highlights progress in grid awareness through transformer‑level distributed intelligence (DI), advanced monitoring and enhanced location awareness. Tampa Electric shares how it is operationalizing grid awareness by integrating transformer monitoring and high‑resolution data into daily workflows, improving Volt/VAR optimization, power factor correction and control room response. Attendees will learn how real‑time visibility across feeders and transformers supports forecasting, scenario planning and seamless ADMS integration—reducing asset risk while strengthening reliability and resilience across the distribution system.

Itron’s Grid Edge Intelligence portfolio is a comprehensive, integrated, end‑to‑end suite of solutions that unlocks the power of data across a utility’s service territory—from the grid edge and neighborhood transformer to the substation. Learn how our grid edge intelligence–based platform supports utilities’ decarbonization, reliability, sustainability and customer experience goals through interoperable, standards‑based, pre‑integrated solutions that build on existing AMI infrastructure to deliver real‑time visibility and distribution load management.

Old Dominion Electric Cooperative (ODEC), a generation and transmission provider based in Richmond, Virginia, relied for years on highly customized—but very stable—meter data management and wholesale power billing systems. When vendor support for those platforms was coming to an end, we faced the challenge of replacing systems that were deeply embedded in our operations while continuing to meet settlement, reporting, and reliability requirements. We embarked on a multi‑year effort to transition from legacy platforms to Itron’s IEE solution.

In this session, we share an honest look at what it takes to move off long‑standing custom systems and implement a modern enterprise solution. We discuss the key challenges we encountered, the opportunities we identified along the way, and the lessons learned from an 18‑month implementation. Topics include our configuration and requirements alignment process, running shadow billing and parallel operations, and managing operational risk while making significant system changes. Attendees will gain practical insights into what worked, what we would do differently, and what to consider when planning a similar modernization effort.

Utilities are under increasing pressure to restore outages faster and with greater accuracy, yet many outage workflows still rely primarily on predictive models. This session presents a real‑world example from Powder River Energy Corporation (PRECorp), which operationalized Itron AMI data to improve outage detection, verification, and situational awareness.

By leveraging targeted AMI meter pings and power quality reads alongside OMS and GIS data, PRECorp can quickly confirm impacted customers, identify mislocated outage predictions, detect single‑phase outages, and validate restoration progress in near real time. Attendees will gain practical insight into how AMI data can be applied today—without replacing existing OMS platforms—to reduce uncertainty, improve dispatch decisions, and strengthen outage response outcomes, with lessons learned and paths toward standards‑based OMS integration.

Your network evolution strategy will shape what solutions your AMI system can support in the future. This session focuses on how CG Mesh & RFLAN customers can extend the value of current investments while enabling more flexibility and new Grid Edge Intelligence use cases. 

Learn how you can: 

Key Topics: 

• Support multi-vendor endpoints and new device types on existing networks 
• Plan for future network evolution (Wi-SUN, cellular, hybrid approaches) 
• Strategically deploy DI-ready meters and applications to immediately address resiliency use cases 

Utilize dual-capable routing for a clear on-ramp to UtilityIQ and Grid Edge Intelligence.

This is an open, peer-to-peer session. Ask questions, compare approaches, and walk away with practical next steps you can apply in your environment now.