Deploying AMI is only the beginning. The real value comes from how utilities use the technology to improve operations, enhance customer service, and drive measurable business outcomes.

Join Gainesville Regional Utilities (GRU) as they share their modernization journey following the deployment of a unified AMI platform across electric, water, and gas operations. Learn how the utility navigated implementation challenges, streamlined business processes, and transformed AMI data into actionable insights across the organization.

The session will explore key lessons learned, operational and organizational changes required to maximize value, and the measurable benefits achieved in areas such as efficiency, customer engagement, system visibility, and financial performance. Attendees will also hear how GRU is leveraging its AMI investment as a foundation for future innovation and smarter utility operations.

Whether you're planning an AMI deployment, in the middle of an implementation, or looking to maximize the value of an existing system, this session will provide practical insights from a utility that is turning modernization goals into measurable results.