The future of the grid edge won't be defined by a single technology, vendor, or standard, but by how effectively the industry works together to make them interoperable.

Join representatives from GEISA, OMA, and Itron for a discussion on the evolving standards landscape and the collaboration required to advance grid edge interoperability. Explore how industry initiatives are working together to address utility needs, where progress is being made, and what challenges remain.

Learn how emerging standards can support scalable grid edge solutions, why cooperation across standards organizations is essential, and what utilities should consider as they plan for the next generation of grid modernization efforts.

Delivering a UIQ AMI Head‑End System is complex under any conditions—but doing so alongside a major SAP S/4HANA CIS upgrade significantly heightens integration and delivery risk. Eversource is addressing this challenge by implementing a greenfield UIQ AMI integration framework designed to remain stable, scalable, and secure despite overlapping timelines, shared resources, and regulatory constraints.

This session highlights how Eversource advanced UIQ AMI integration blueprinting, design, and data governance while CIS SMEs remained focused on CIS delivery. Attendees will learn practical strategies such as reusable integration patterns, phased rollout of high‑risk interfaces, and early cross‑system dependency alignment. Eversource will also share lessons learned and early outcomes, including improved data quality, reduced manual workarounds, and more predictable delivery of UIQ AMI integration milestones.

Managing meter data exceptions is one of the most time‑consuming and resource‑intensive parts of the billing process—and it’s only getting harder as data volumes grow. In this session, Itron introduces its first agentic AI capability, purpose‑built to transform exception management within meter data management (MDM). By combining proven MDM validation rules with autonomous AI agents, this new approach can detect, diagnose, and recommend—or even resolve—billing exceptions with minimal human intervention. Attendees will see how agentic AI shifts exception management from manual triage to intelligent automation, helping utilities improve billing accuracy, reduce operational burden, and scale without adding staff.

The session will show how AI‑driven exception management can reduce manual billing reviews while maintaining trust, accuracy, and auditability, and offer real‑world insight into how AI agents analyze meter reads, events, and contextual system data to pinpoint root causes and recommend next actions. Participants will also gain a practical view of how utilities can adopt this capability incrementally—starting with AI‑assisted recommendations and evolving toward greater automation—along with a forward‑looking perspective on the future of MDM, where intelligent agents continuously learn, adapt, and scale alongside growing data and operational demands.

Fault prevention is at the heart of Advanced Grid Reliability—shifting utilities from reactive response to predictive maintenance. This session explores how high‑resolution half‑cycle voltage and current waveforms captured by 32 kHz and 4 kHz sensors enable early detection of fault precursors across overhead, underground and low‑voltage assets. Attendees will learn what’s new compared to traditional practices, the role of power quality in corrective maintenance and the operational path to preventative maintenance. The session also highlights wildfire POC results, showcasing how predictive fault detection reduces unplanned outages, improves SAIDI/SAIFI, rebalances TOTEX and helps utilities avoid outages before they occur.

Deploying AMI is only the beginning. The real value comes from how utilities use the technology to improve operations, enhance customer service, and drive measurable business outcomes.

Join Gainesville Regional Utilities (GRU) as they share their modernization journey following the deployment of a unified AMI platform across electric, water, and gas operations. Learn how the utility navigated implementation challenges, streamlined business processes, and transformed AMI data into actionable insights across the organization.

The session will explore key lessons learned, operational and organizational changes required to maximize value, and the measurable benefits achieved in areas such as efficiency, customer engagement, system visibility, and financial performance. Attendees will also hear how GRU is leveraging its AMI investment as a foundation for future innovation and smarter utility operations.

Whether you're planning an AMI deployment, in the middle of an implementation, or looking to maximize the value of an existing system, this session will provide practical insights from a utility that is turning modernization goals into measurable results.

Puerto Rico's grid transformation is creating more than a modern AMI network. It's unlocking actionable intelligence across the distribution system. Join LUMA to learn how it is leveraging Itron's Advanced Grid Reliability and Customer Experience solutions to gain greater visibility into grid conditions, proactively address operational challenges, improve reliability, and enhance the customer experience. Hear lessons learned from one of the industry's largest grid modernization initiatives and discover how LUMA is turning grid-edge data into smarter operations, stronger grid performance, and measurable business value. 

Battery VPPs are breaking new MW records. On September 9, 2026, approximately 110,000 Tesla Powerwalls delivered 517 MW during a dispatch across California. This session will explore Tesla’s virtual power plant (VPP) programs across the U.S., including its participation in California’s Emergency Load Reduction Program (ELRP), and best practices for designing VPP programs and aggregating batteries into a dependable grid resource. Attendees will learn about existing aggregation models and how utilities can design programs that scale and strengthen reliability during periods of peak demand.

Hydro One is doing something most utilities have not yet attempted. By treating AMI data as an enterprise asset, the utility is integrating grid edge intelligence and advanced analytics to feed operations, maintenance, investment planning, and demand-side management, not just billing. AMI data is moving out of the meter-to-cash niche and into the enterprise with grid edge intelligence.

 At the center of this work is an enterprise data and AI platform that integrates AMI data alongside data from other systems, with data solutions built for the needs of different business lines. In parallel, the utility is deploying distributed intelligence applications directly on the meters. Use cases already in progress include optimizing outage restoration times, enabling predictive maintenance, prioritizing capital investments, and developing non-wires alternatives.

 The session will also explore the broader opportunity AMI creates across the utility enterprise. When data flows freely from the grid edge into the right systems and the right hands, it changes what decisions are possible. Grid utilization is one example: AMI data makes it possible to see where unused capacity sits, flatten load curves, and defer infrastructure builds. The same data can drive predictive maintenance, inform capital investment priorities, and support affordability goals. Before AMI and enterprise intelligence, these decisions at best were educated guesses.

 Hear directly from Hydro One and Util-Assist on how one of the first utilities in Canada to leverage grid edge intelligence built its enterprise data strategy, aligned IT with the business lines, and is turning AMI data into measurable business value.

Grid awareness is foundational to advanced grid reliability—enabling faster detection, smarter control and more resilient operations. This session highlights progress in grid awareness through transformer‑level distributed intelligence (DI), advanced monitoring and enhanced location awareness. Tampa Electric shares how it is operationalizing grid awareness by integrating transformer monitoring and high‑resolution data into daily workflows, improving Volt/VAR optimization, power factor correction and control room response. Attendees will learn how real‑time visibility across feeders and transformers supports forecasting, scenario planning and seamless ADMS integration—reducing asset risk while strengthening reliability and resilience across the distribution system.

Join utility leaders from Fort Wayne City Utilities, DC Water, and Jacobs for a panel discussion on the realities of deploying AMI in complex urban environments. Indoor installations, challenging RF conditions, and hard-to-reach locations can expose the limitations of traditional network designs, making hybrid approaches increasingly important.

Panelists will share firsthand experiences with hybrid AMI deployments that combine fixed-network and cellular communications to improve coverage, reliability, and operational performance. Hear what worked, what didn't, and the lessons learned along the way. The discussion will explore deployment strategies, network design considerations, operational impacts, and how utilities can balance multiple connectivity options to support long-term scalability and success.

Whether you're planning an AMI deployment or looking to optimize an existing network, you'll gain practical insights from organizations that are navigating these challenges in the field today.

Distributed Intelligence (DI) initiatives often begin with a focused use case but scaling them into operational programs requires new approaches to technology, processes and organizational alignment. In this session, Patrick Varuzza, PG&E and Tom Williams, VASS Solutions will share PG&E's journey from an early ChargeBoost proof of concept to today's quasi-production deployment and the roadmap toward full operationalization. Attendees will gain insights into the decisions, challenges and lessons learned along the way, including what worked, what didn't and how those experiences are shaping future DI strategy and implementation efforts.

Tampa Electric Company (TEC) set out to address a long‑standing operational challenge: managing AMI and non‑AMI meter data across separate systems—particularly for large commercial and industrial (C&I) customers. While TEC’s legacy MV‑90 environment continued to support billing, detailed load profile data from approximately 1,200 high‑value C&I meters, representing a substantial portion of distribution revenue, remained largely disconnected from broader operational and analytical use. To close that gap, TEC implemented Service Mode within Itron Enterprise Edition (IEE), consolidating AMI and non‑AMI data into a single platform and establishing IEE as the system of record for both billing and analytics.

In this session, TEC shares how Service Mode enabled automated data collection, validation, and integration across its full metering portfolio. We walk through key architecture and integration decisions, data governance considerations, and the operational benefits realized—from improved data consistency to expanded access for analytics, planning, and customer engagement teams. Attendees will gain practical insights into how unifying meter data can strengthen decision‑making and better connect metering investments to business outcomes.

Discover how smaller utilities can achieve measurable operational and financial outcomes with modern analytics. This session showcases how Itron’s solutions—AMI Essentials, Operations Optimizer Essentials, and DI-enabled applications—turn AMI data into actionable workflows. See how utilities can quickly identify revenue loss, improve meter performance, detect safety risks and gain new grid insights with applications like transformer load monitoring and voltage analysis.

Customer participation is central to the success of utility EV and DER programs. In this session, Tampa Electric and SMUD will share how they are advancing customer-facing and grid-facing strategies through managed EV charging, solar visibility and time-of-use optimization, supported by Itron's EV Load Control Switches and Net2Grid's EnergyAI® edge intelligence platform. 

Tampa Electric will detail how Itron EV Load Control Switches were deployed to integrate EV charging into both a demand response framework and a time-of-use rate structure, spanning its Prime Time Plus and Energy Planner programs. Attendees will learn how this approach supports peak load reduction, improves load shape and delivers customer value through bill credits and access to lower energy rates. 

SMUD and Net2Grid will explore how Distributed Intelligence-enabled, real-time DER awareness, with Net2Grid's EnergyAI® operating directly on the grid edge, enables accurate identification of EV and solar customers without cloud-based analytics. We anticipate these capabilities to accelerate TOU program enrollment, EV managed charging initiatives and solar rebate programs, while supporting grid reliability use cases such as targeted load shedding and planning. 

Together, these case studies demonstrate how customer-focused program design, edge intelligence and load control technology can increase participation, improve satisfaction and support broader grid flexibility goals. Attendees will leave with actionable takeaways on enrollment, engagement and program scalability.